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Our address and telephone numbers are:

West Physics
3825 Paces Walk SE
Suite 250
Atlanta, GA 30339

770-435-9186 • 1-866-275-WEST (9378) • FAX 770-599-2333

Office Hours: West Physics maintains liberal office hours for the convenience of our customers nationwide.

Monday-Friday:

9AM – 8PM Eastern Time
8AM – 7PM Central Time
7AM – 6PM Mountain Time
6AM – 5PM Pacific Time

Closed Weekends & U.S. National Holidays

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Services

Testimonials

We have been using West Physics since 2013 for our ACR accreditation and state testing requirements with MRI, CT, X-ray, Ultrasound, and mammography and have been very pleased with their ability to support our needs. The physicists are knowledgeable and always interact well with the staff at our imaging centers. Their response time for retesting mammography units when a tube or detector has been replaced on short notice has always been prompt to minimize our downtime. Our staff enjoys working with this vendor! — Siobhain Sullivan, MBA, RT(R)(CT)(MR) Associate Director of Imaging Services Rhode Island Medical Imaging, Inc. East Providence, Rhode Island

Thanks again for the GREAT service provided with our multi-state outpatient imaging centers. Your help in keeping up with the ever changing regulatory environment throughout the accreditation process has made my job so much easier. It is nice to be able to direct my efforts into other important company initiatives while West Physics handles the dirty work. Your team has been helpful in providing information when needed and serve as a great asset in keeping our centers accredited and operating within the rules. Thank you for all your help. — Dan Balentine Chief Operating Officer American Health Imaging, Inc. Atlanta, Georgia

West Physics replaced our dedicated in-house staff physicist that retired in 2013 and has been able to meet our expectations for all of our equipment testing and RSO needs since taking over. The West Physics staff has been very responsive and flexible with all my department staff when they need to speak promptly with a physicist regarding their equipment or radiation safety issues. I would recommend them to any hospital that is looking for a full service medical and health physics provider. — Judy Canal, M.S. Director of Imaging Services Lowell General Hospital Lowell, Massachusetts

"Thank-You. It has been a true pleasure working with your company and the physicists. The turnaround time for the reports is phenomenal. The physicists did an excellent job, so self-sufficient." — Dorothy Meduna Director of Radiology CHI St. Joseph's Health Dickinson, North Dakota

"Just want to let you know I got word today that we passed, maybe you already know. I would like to thank you and Zach and anyone else who helped this along. We have used West Physics for if not 12 years, then 10 and this is why. I feel you guys did an excellent job and would still recommend you to anyone, hands down. All your time and efforts need to be recognized, so again thank you." — Tim Hof Chief MRI Technologist Cookeville Regional Medical Center Cookeville, Tennessee

"This was our first experience with the ACR accreditation process and we had already been notified that we had not passed our SPECT QC performance criteria using a different Physicist Group. Our MRI department recommended West Physics, and I couldn't have been happier. From the moment I called, the Staff at West Physics were friendly and professional, and completely understood my concerns and time constraints that I was facing to re-submit my data. When the physicist came to my facility, he was friendly, thorough and professional, and his knowledge of my camera was unsurpassed. I was extremely pleased with West Physics, and I appreciate all their help with our facility passing the ACR! We will always be using West Physics for all of our ACR Accreditation needs in the future." — Anthony Feigum, B.S.R.T., CNMT Chief Nuclear Medicine Technologist CDI – Alexandria Alexandria, Minnesota

"I’ve known Geoff West personally for several years. His company provides a quality service at a fair price. If you are going to make the effort for ACR site accreditation, then physics support is a must. I highly recommend West Physics." — Wm. Faulkner, B.S.,R.T.(R)(MR)(CT), FSMRT William Faulkner & Associates, L.L.C. Chattanooga, Tennessee

"West Physics Consulting has been providing our Physicist Services since January 2007. As an outpatient PET/CT Imaging Center we require standard services (quarterly audits) as well as assistance obtaining ACR accreditation. The services that they have provided for our facility are excellent; I appreciate their attention to detail as well as personal service. I fully trust the competence and expertise of West Physics. It has been my privilege to work with the staff of West Physics." — Sheryl Wilhite, CNMT, RSO Chief PET Technologist Decatur PET Imaging Decatur, Georgia

"Having to go through accreditation on 3 brand new modalities seemed to be a messy and stressful process. I was wrong! West Physics made the process so easy and manageable that I will never stress out about it again. It was so wonderful to be able to complete the surveys on a weekend with little downtime and to have such a highly qualified cross trained physicist to be able to handle not only CT and MRI, but PET as well. I have recommended West Physics to other centers we work with and know without a doubt that they are the gold standard in Physics Services and Testing." — Robert Moya, R.T.(R) Chief Technologist Via Radiology Seattle, Washington

“I've been throwing your name out there a lot lately. I've been dealing with quite a few physicists that have not done MR testing before. When a site calls for their yearly testing I usually just tell them to call you since we have a high level of confidence in your ability and your familiarity with our product. Keep up the good work!” — Senior Applications Specialist for a major MRI vendor

Dose Optimization Programs

With accreditation bodies, regulatory bodies, members of the public, facility staff and others worried more and more every day about radiation doses from medical imaging procedures, it is essential that your hospital, imaging center or private practice look at this issue seriously and ensure that it is reducing doses as much as possible. But how do you know if the radiation dose from your CT, fluoroscopy or radiography protocols is as low as possible while still providing excellent diagnostic images? How do members of the public know that they are protected properly and that they can trust your site with themselves or their children? What can you do to ensure that you meet the latest guidelines, regulations and standards?

Optimizing radiation dose is a complex process. To do it properly requires training of technologists, image quality consultation with radiologists, investigation of new hardware and software options and equipment, review and improvement of policies and procedures, and a host of other steps. Plus, how do you properly measure your progress, compare it to industry standards, and articulate your success to your clients, referring physicians and accreditation bodies?

While the process is complex, the answer is simple. Hire a radiation expert to set you on the right course and keep you there. Our diagnostic medical physicists are trained to evaluate the starting dose situation at a facility, draw up a multi-element plan to improve it, and then properly verify and communicate the end result. It is not enough to involve the OEM, technologist and radiologist. You need a professional who is trained in radiation dosimetry, intimately familiar with all of the relevant standards (Joint Commission, ACR, IAC, State, Federal, Image Gently, Image Wisely, California SB 1237, etc.), and can ensure that your investment in time and money to address this important issue is spent wisely. To reduce dose, you have to consider numerous questions: Should you upgrade your scanners with new dose reduction features? Would it be better to invest in dose monitoring software? Are all of your protocols optimized and if not, how exactly do you ensure that they are? Are all your staff trained in dose optimization?

West Physics leads the medical physics industry in providing turn-key CT, fluoroscopy and radiography Dose Reduction Programs to facilities that measure doses, lower doses, help you make optimal decisions about new equipment or software, train staff, and provide information to your patients and staff about what has been done to keep them safe. In many cases, expensive scanner upgrades are NOT what is needed to reduce your doses – what is needed is proper patient dose tracking and analysis, protocol optimization and staff training. Let us help you put all the pieces together.

Our Dose Reduction Programs include the following elements:

Dose and Image Quality Testing
Protocol Optimization
Dose Action Level Setup
Dose-related Policies and Procedures (P&P) Review and Feedback
Participation in JC- and State-required Protocol Review Committees
Technologist and Radiologist Dose Awareness and Reduction Training
Dose Strategy Consultation
Dose Reduction Certificate
Patient Dose Reduction Brochure
Staff Q&A Session and Training Checkups
Annual Dose and Image Quality Retesting
Annual Dose Reduction Review
Ongoing Protocol Refinement and Dose Action Level Checkups
Ongoing consultation

Special Note: As part of our dose reduction programs, we are also pleased to provide expert setup, maintenance and oversight of customer dose tracking software packages. Our staff is experienced at working with Bayer Radimetrics, GE DoseWatch, PACSHealth DoseMonitor, and many more! Let a radiation safety professional help you manage your dose tracking and reduction program optimally, and in full compliance with the latest Joint Commission and ACR guidelines.

All of these elements add up to a simple, turn-key comprehensive Dose Reduction Program that will put your facility on solid footing with respect to dose reduction and ensure that you are taking the right steps to lower doses.

Please contact us today for more information about the individual elements of this service and for a no-obligation quote!