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West Physics
3825 Paces Walk SE
Suite 250
Atlanta, GA 30339

770-435-9186 • 1-866-275-9378 • FAX 770-599-2333

Office Hours: West Physics maintains liberal office hours for the convenience of our customers nationwide.

Monday-Friday:

9AM – 8PM Eastern Time
8AM – 7PM Central Time
7AM – 6PM Mountain Time
6AM – 5PM Pacific Time

Closed Weekends & U.S. National Holidays

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Auditing & Regulatory Consulting

West Physics offers a full range of professional regulatory consulting services to represent clients in a wide range of situations. From serving as Radiation Safety Officers (RSO) for hospitals and clinics, to assisting health care facilities with obtaining or amending federal or state radioactive materials (RAM) licenses, West Physics has the depth of experience few if any firms can offer. Among our regulatory services are the following:

  • RAM License Application and Amendment Preparation
  • RSO services for nuclear medicine and all other types of RAM holders
  • Representation of licensees before enforcement proceedings
  • Nuclear medicine program startup and change consulting
  • Nuclear medicine program quarterly audits
  • Design of dosimetry monitoring programs
  • Provision of standards-compliant Policies and Procedures

All of our regulatory consulting services are provided by a world-class staff of experts who have expertise and experience with a multitude of program types and scenarios. In particular, the staff is intimately familiar with the unique needs of emerging modalities such as positron emission tomography (PET). West Physics’ President & Chief Medical Physicist, Dr. Geoffrey West, has special expertise in the regulatory consulting arena due to his status as a former nuclear materials inspector for the U.S. Nuclear Regulatory Commission, as well as to his possession of board certifications in both health physics and medical physics. West Physics has provided highly successful RSO services for a number of large-scale RAM operations and our staff specializes in unique situations and complex needs.

Please contact us today to discuss your specific needs.

X-Ray Shielding Design & Verification

We are proud to offer x-ray shielding design and verification services for diagnostic radiology facilities – for everything from single rooms to entire radiology wings with multiple modalities, including nuclear medicine. Whether you are pursuing new construction or considering modifications or new equipment installations, West Physics can support you with expert advice and prompt turn-around.

All of our x-ray radiation shielding designs are performed by fully-licensed, board-certified health physicists and will meet the latest industry standards, as well as the specific requirements of the country, state and municipality in which your facility is located. West Physics tracks these regulatory requirements and will ensure that your shielding design and/or verification meet them perfectly. For patient and worker safety as well as for liability protection, we understand that our clients must have total confidence in the accuracy and reliability of such an important radiation protection measure – West Physics provides that confidence with experience and expertise.

Our shielding verifications (aka shielding integrity surveys or radiation protection surveys) are comprehensive and meticulous, ensuring our clients that their shielding was installed correctly and according to plan. Some of the most respected medical institutions in the world have counted on West Physics for this important service and we are proud to offer it worldwide.

Here are some key features of our Shielding Design and Verification services:

  • We understand the regulatory requirements for shielding in every jurisdiction and can provide expert consultation to our clients on meeting these requirements
  • We are experienced at providing shielding services globally
  • We offer prompt turnaround and expedited service on demand
  • We work directly with planners, architects, and/or contractors to advise on shielding, layout, and construction options
  • We have experienced technologists on staff to advise on floor plans, if requested
  • Our prices are fair and our results are guaranteed

If you have questions about these services or about shielding requirements in your particular area, or if you would like a no-obligation quote, please contact us today.

Survey Meter Calibration Service

Keep Your Team, Patients, and Facility Safe with Accurate, Reliable Readings

Survey meters are one of the first lines of defense in radiation safety and play a critical role in radiation safety. Routine calibration of these sensitive instruments is not only required for compliance, it is essential for peace-of-mind.

At West Physics, we understand how vital it is that your survey meters perform as intended every time you use them. That’s why we’ve developed a comprehensive, expert-led Survey Meter Calibration Service to help your facility maintain compliance, reduce operational disruptions, and build confidence in your safety program.

Why Calibration is More Than Just the Sticker

Every facility with radiation survey meters must ensure compliance through regular calibration. While compliance is key, we’ve found that clients need more than just technical competence from their calibration provider.

If you operate radiation survey meters, you need:

  • Reliable proactive reminders of when calibrations are due,
  • Effective and convenient status and tracking capability so you know where your meter is and when it’s coming back,
  • Cleaning and battery replacement with each calibration,
  • Availability of loaner meters when onsite backups are not available,
  • Clear and complete documentation making it clear which scale (mR/hr, cpm, dpm) the meter is calibrated to (if multiple scales are shown on the meter face), and any conversion factors needed to convert to other scales or other isotope energies.
  • Online access to calibration certificates (in addition to your printed certificate).

A structured calibration program transforms calibration from a compliance burden into a strategic asset that protects your staff, patients, and reputation.

Common Pain Points We Solve

Downtime During Calibration Cycles
Facilities can often lose access to critical meters for long periods of time, impacting operations. Our service offers fast and predictable turnaround times to minimize downtime.

Missing Documentation During Inspections
Scrambling to find calibration certificates is stressful and risky during audits. We provide organized, digital documentation that is audit-ready and easy to retrieve by serial number and calibration date.

Lack of Ongoing Accuracy Checks
Meters can fail or drift out of calibration between annual checks. We guide your team in setting up monthly constancy checks to maintain operational reliability.

What Sets Our Calibration Service Apart?

Fast, Efficient Turnaround
24-hour turnaround time after we have received your survey meter at our Atlanta calibration lab.

Expert-Led Calibration
Your calibration is performed by experienced medical and health physicists who understand radiation safety and regulatory compliance, ensuring precise results and peace of mind.

Digital Documentation for Compliance
We provide clear, organized digital and paper certificates for every calibration, simplifying audit readiness and record-keeping.

Support Beyond Calibration
We help you develop an effective rotation schedule, identify when meters should be replaced rather than recalibrated, and establish a constancy check program to keep your team protected year-round.

Who We Serve

Our Survey Meter Calibration Service supports:

Hospitals and Health Systems – Nuclear medicine, fluoroscopy, and radiography operations.
Freestanding Imaging Centers – Including outpatient facilities and mobile imaging providers.
Industrial Facilities – Supporting industrial radiography and NDT programs requiring precise dose rate measurements.

Academic and Other Facilities – other customers using portable gamma/beta survey meters.

Why Partner with West Physics?

With over 20 years in medical and health physics, we understand the unique operational challenges you face in maintaining compliance while delivering patient care and operational excellence. We are committed to being more than a vendor—we are your trusted partner in radiation safety.

We have helped hundreds of facilities nationwide:

  • Pass inspections confidently, without last-minute scrambles
    • Reduce operational downtime while staying compliant
    • Improve staff trust in radiation safety processes
    • Protect patients, staff, and your organization’s reputation

 

Click Here to Request a Quote or Find Out More

Frequently Asked Questions

Survey meter calibration is the process of adjusting and verifying the accuracy of radiation detection instruments (like Geiger counters or ionization chambers) to ensure they provide reliable and precise measurements.

Calibration ensures your device provides accurate radiation readings, maintains compliance with safety standards, and meets regulatory requirements for workplace and environmental monitoring.

Most manufacturers and regulatory bodies recommend calibration annually, but high-usage or critical-use instruments may require more frequent calibration.

We calibrate Geiger-Mueller (GM) survey meters, ion chamber survey meters, and, depending on the setup, scintillation detectors. This includes handheld instruments designed to detect beta and gamma radiation. We do not currently calibrate meters which detect exclusively alpha or neutron radiation. We calibrate both analog and digital models from major manufacturers (such as Ludlum and Fluke), ensuring that each device meets regulatory standards and performs with precision in the environments where accurate radiation measurement is critical—such as nuclear medicine departments, PET/CT, radiation therapy departments, industrial settings, academic institutions, research facilities, and emergency response. Our calibration process includes a full performance check to ensure accuracy, consistency, and reliability in the field. Please don’t hesitate to email, call or fill out our web contact form to check if we calibrate your specific meter type!

Yes, every calibration includes a calibration certificate with calibration data (including efficiencies and cpm-to-dpm conversions), in compliance with national and international standards (e.g., NIST, ISO).

The calibration process itself takes around 15-30 minutes depending on the meter and/or probe. We can calibrate the meter and/or probe within 24 hours of receiving it in our calibration lab.

The meter should be shipped to West Physics via ground shipping in a secure container with appropriate packaging material to prevent damage during shipment. Once we calibrate your meter and/or probe, it will be shipped back to you in a West Physics branded box, which includes packaging, the calibration certificate, and a note requesting that you keep the box for shipment back to Atlanta in the future. When the meter and/or probe is due for calibration the following year, you will receive an email notification 60 days prior to the calibration due date. Once you approve the calibration, a shipping label will be sent via email to the contact on file. You will then ship the meter back to the West Physics calibration lab using the original West Physics box and packaging material.

Prices vary based on the instrument type and required services. Contact us for a custom quote.

If your instrument fails calibration, we’ll notify you immediately with a detailed report. You can choose to repair, recalibrate, or replace the device depending on the issue.

Yes, we provide order tracking and regular updates via email or through our customer portal, so you can monitor the status of your instrument throughout the process.

Yes, we can help you track calibration schedules, manage documentation, and plan for replacements.

Click Here to Request a Quote or Find Out More

Ready to Protect Your Team with Confidence?

Don’t leave your radiation safety program to chance. Let us help you maintain accurate, reliable survey meters with a calibration service you can trust.

West Physics – Your partner in safe, compliant, and effective radiation safety operations.

*Currently available as an add-on service for all existing West Physics medical and health physics customers. Wider availability as a stand-alone service to be announced at a later date.

Joint Commission Accreditation – 2015

On January 9, 2015, the Joint Commission published significantly updated imaging standards for accredited hospitals, critical access hospitals, and ambulatory care centers.  These new standards, which primarily impact facilities performing MRI, CT and NM/PET services, take effect on July 1, 2015 and mandate a broad range of quality and safety activities and practices.  Joint Commission accredited facilities will be expected to comply with these new standards in addition to any other applicable state or federal regulations, or applicable ACR or IAC accreditation standards.  The new standards consist of 25 new Elements of Performance (EP’s) that address the following general areas:

  • Imaging equipment quality control and maintenance
  • Medical physicist credentialing
  • Technologist continuing education
  • Patient radiation exposure
  • Staff radiation exposure
  • MRI safety

Among the numerous specific requirements in the new standards are the following:

  • Annual measurement of CT radiation dose by a medical physicist
  • Annual performance evaluation of CT, MRI, and NM/PET units by a medical physicist
  • Performance of lead shielding designs by a qualified physicist upon equipment installation, upgrade or renovation
  • Performance of radiation protection surveys by a qualified physicist after such activity
  • Annual radiation dose optimization training for CT technologists
  • Annual MRI safety training for MRI technologists
  • Recording of patient CT radiation doses on every diagnostic CT study in the medical record and in the interpretive report
  • Consideration of patient age and recent imaging exams when deciding on the most appropriate type of imaging exam
  • Consideration of clinical indication, contrast administration, age, patient size and body habitus, and expected dose range in establishing CT protocols
  • Periodic review of CT imaging protocols with the radiologist, technologist and medical physicist
  • Compilation and analysis of patient CT dose incidents in comparison to dose benchmarks
  • MRI access control, incident tracking, supervision and signage

West Physics has unique expertise and experience to help facilities comply with ALL of these new standards and we have developed a set of services for individual facilities as well as networks to efficiently and quickly address the standards.  Whether you require assistance with only those new requirements that specifically require a medical physicist, or you prefer a turn-key integrated solution (to include all required staff training, policies and procedures, dose tracking program setup, etc.), West Physics is willing and able to meet your needs.

Ensure complete success during your next Joint Commission accreditation inspection by selecting a medical physics provider that not only has a reputation as the premier provider of medical physics services in the nation, but also has intimate knowledge of the new standards and how to effectively and efficiently comply with them.  Our physicists look forward to helping you meet the new standards in a simple, stress-free and cost-effective manner.

Please contact us today for a no-obligation quote.

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