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Dose Optimization Programs

With accreditation bodies, regulatory bodies, members of the public, facility staff and others worried more and more every day about radiation doses from medical imaging procedures, it is essential that your hospital, imaging center or private practice look at this issue seriously and ensure that it is reducing doses as much as possible. But how do you know if the radiation dose from your CT, fluoroscopy or radiography protocols is as low as possible while still providing excellent diagnostic images? How do members of the public know that they are protected properly and that they can trust your site with themselves or their children? What can you do to ensure that you meet the latest guidelines, regulations and standards?

Optimizing radiation dose is a complex process. To do it properly requires training of technologists, image quality consultation with radiologists, investigation of new hardware and software options and equipment, review and improvement of policies and procedures, and a host of other steps. Plus, how do you properly measure your progress, compare it to industry standards, and articulate your success to your clients, referring physicians and accreditation bodies?

While the process is complex, the answer is simple. Hire a radiation expert to set you on the right course and keep you there. Our diagnostic medical physicists are trained to evaluate the starting dose situation at a facility, draw up a multi-element plan to improve it, and then properly verify and communicate the end result. It is not enough to involve the OEM, technologist and radiologist. You need a professional who is trained in radiation dosimetry, intimately familiar with all of the relevant standards (Joint Commission, ACR, IAC, State, Federal, Image Gently, Image Wisely, California SB 1237, etc.), and can ensure that your investment in time and money to address this important issue is spent wisely. To reduce dose, you have to consider numerous questions: Should you upgrade your scanners with new dose reduction features? Would it be better to invest in dose monitoring software? Are all of your protocols optimized and if not, how exactly do you ensure that they are? Are all your staff trained in dose optimization?

West Physics leads the medical physics industry in providing turn-key CT, fluoroscopy and radiography Dose Reduction Programs to facilities that measure doses, lower doses, help you make optimal decisions about new equipment or software, train staff, and provide information to your patients and staff about what has been done to keep them safe. In many cases, expensive scanner upgrades are NOT what is needed to reduce your doses – what is needed is proper patient dose tracking and analysis, protocol optimization and staff training. Let us help you put all the pieces together.

Our Dose Reduction Programs include the following elements:

  • Dose and Image Quality Testing
  • Protocol Optimization
  • Dose Action Level Setup
  • Dose-related Policies and Procedures (P&P) Review and Feedback
  • Participation in JC- and State-required Protocol Review Committees
  • Technologist and Radiologist Dose Awareness and Reduction Training
  • Dose Strategy Consultation
  • Dose Reduction Certificate
  • Patient Dose Reduction Brochure
  • Staff Q&A Session and Training Checkups
  • Annual Dose and Image Quality Retesting
  • Annual Dose Reduction Review
  • Ongoing Protocol Refinement and Dose Action Level Checkups
  • Ongoing consultation

Special Note: As part of our dose reduction programs, we are also pleased to provide expert setup, maintenance and oversight of customer dose tracking software packages. Our staff is experienced at working with Bayer Radimetrics, GE DoseWatch, PACSHealth DoseMonitor, and many more! Let a radiation safety professional help you manage your dose tracking and reduction program optimally, and in full compliance with the latest Joint Commission and ACR guidelines.

All of these elements add up to a simple, turn-key comprehensive Dose Reduction Program that will put your facility on solid footing with respect to dose reduction and ensure that you are taking the right steps to lower doses.

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Frequently Asked Questions

Dose optimization in medical imaging is the process of ensuring that patients receive the lowest radiation dose necessary to achieve diagnostic-quality images. At West Physics, we believe in striking a critical balance between image quality and patient safety. This involves tailoring imaging protocols based on patient size, clinical indication, and equipment capabilities while adhering to the ALARA (As Low As Reasonably Achievable) principle. Through advanced testing, protocol review, and staff training, we help healthcare facilities reduce unnecessary exposure without compromising diagnostic effectiveness.

At West Physics, we provide comprehensive physics support for a wide range of medical imaging modalities. These include:

  • Computed Tomography (CT)
  • Magnetic Resonance Imaging (MRI)
  • Digital Radiography (DR) and Computed Radiography (CR)
  • Mammography (including 2D, 3D Tomosynthesis, and DBT)
  • Nuclear Medicine (including SPECT and PET)
  • Ultrasound
  • Fluoroscopy and Interventional Radiology
  • Cone Beam CT (CBCT)
  • Mobile Imaging Units

Our board-certified medical physicists are trained across all modalities to ensure compliance, safety, image quality, and regulatory readiness for your facility, whether hospital-based, outpatient, or mobile.

Are you interested in a particular service area or facility type? Contact us.

Yes. At West Physics, our radiation safety services include comprehensive dose management for both patients and healthcare workers. For patients, we focus on dose optimization strategies, imaging protocol review, analyzing dose index metrics, and compliance with regulatory dose limits to minimize unnecessary exposure while maintaining diagnostic accuracy. For occupational dose management, we offer personnel dosimetry program support, shielding evaluations, dose monitoring audits, and staff training to ensure that all personnel remain within safe exposure limits and fully compliant with state and federal regulations.

Our goal is to create a culture of safety across your entire imaging environment—protecting both the people receiving care and those providing it.

At West Physics, we use a comprehensive set of data sources to analyze and optimize radiation dose effectively. These include:

  • Dose metrics from imaging equipment, such as CTDIvol, DLP, SSDE, air kerma, and DAP
  • Patient demographic and exam information, including age, size, and clinical indication
  • Imaging protocol parameters, such as kVp, mAs, pitch, slice thickness, and scan length
  • Dose monitoring system data (e.g., from ACR DIR or third-party software)
  • Comparison to national benchmarks and diagnostic reference levels (DRLs)
  • Historical dose trends and image quality assessments
  • Occupational dosimetry reports for technologists and radiologists
  • Regulatory limits and accreditation standards (e.g., ACR, TJC, MQSA)

We use this data to perform in-depth analyses, identify opportunities for dose reduction, and implement protocol adjustments without sacrificing diagnostic quality. Our team ensures your facility meets both safety goals and compliance obligations.

Yes. West Physics specializes in providing seamless support that integrates with your existing imaging systems, software platforms, and operational workflows. Whether you use proprietary imaging systems or third-party dose monitoring solutions, our physicists and technical experts work directly with your team and vendors to ensure compatibility and smooth data access.

We have extensive experience collaborating with leading OEMs and software providers to retrieve dose data, assess protocol performance, and implement improvements without disrupting clinical operations. Our approach is vendor-neutral, scalable, and tailored to your specific environment, whether it’s a single site or a large healthcare network.

At West Physics, regulatory and accreditation compliance is a cornerstone of our radiation safety and medical physics services. We ensure compliance through:

  • Routine and on-demand equipment testing per state, federal, and accrediting body standards (e.g., ACR, TJC, MQSA, NRC, FDA, and state health departments)
  • Detailed documentation and reporting tailored to meet inspection and audit requirements
  • Protocol reviews and optimization in alignment with current clinical guidelines and dose reference levels
  • Annual physicist evaluations and quality control reviews
  • Radiation safety program development and audits
  • On-site and remote staff training to reinforce best practices and compliance responsibilities
  • Real-time regulatory updates—we stay ahead of changes to ensure you’re never caught off guard

Our board-certified medical physicists not only identify compliance gaps but work closely with your team to address them proactively, helping you maintain uninterrupted operations and accreditation status.

At West Physics, we offer both one-time services and ongoing programs, depending on your facility’s needs.

  • One-time services include equipment commissioning, initial dose assessments, regulatory compliance evaluations, and specific optimization projects
  • Ongoing programs involve regular monitoring, quality control testing and dose optimization training and support, to maintain continuous compliance with evolving regulations and accreditation standards. These services are designed to ensure sustained safety and operational excellence

Many of our clients opt for ongoing programs, as they ensure long-term radiation safety, allow for proactive troubleshooting, and guarantee that imaging protocols and dose management practices remain up-to-date.

Would you like a custom proposal outlining the benefits of either option for your facility? Contact us.

By partnering with West Physics, you can expect several measurable improvements in your radiation safety and imaging practices, including:

  • Reduced radiation dose: Through optimization of imaging protocols and equipment settings, we help you minimize patient exposure while maintaining diagnostic image quality. Many clients see a measurable reduction in CTDIvolDLP, and other dose metrics, often exceeding 20-30% for certain exams
  • Improved image quality: Through careful analysis and protocol adjustments, we ensure that the diagnostic quality of images meets or exceeds clinical requirements, often leading to better diagnostic outcomes and fewer repeat exams
  • Enhanced regulatory compliance: With our ongoing support, you can achieve 100% compliance with state and federal radiation safety regulations, accreditation standards (e.g., ACR, TJC, MQSA), and dose limits for both patients and staff
  • Optimized operational efficiency: Our services help streamline workflows and improve protocol consistency, leading to reduced delays, fewer equipment-related issues, and more efficient use of imaging resources
  • Better staff safety: With robust occupational dose monitoring and training, staff radiation exposure is reduced, ensuring your team stays well within regulatory limits and enhancing their overall safety
  • Cost savings: By optimizing imaging protocols and improving operational efficiency, many of our clients experience cost savings due to fewer repeat exams, reduced unnecessary imaging, and better resource utilization

These improvements are tracked and reported through our detailed analysis and regular reporting to provide you with clear, actionable data.

Would you like a tailored analysis of how these improvements could specifically benefit your facility? Contact us.

Yes, at West Physics, we provide comprehensive reports and documentation to support both internal and external audits. Our reports are thorough, clear, and designed to meet the requirements of regulatory bodies and accreditation organizations.

Key features of our documentation include:

  • Detailed test results and findings for equipment performance, including radiation dose measurements and imaging quality assessments
  • Compliance checklists that ensure your facility meets state, federal, and accrediting body standards (e.g., ACR, TJC, MQSA, NRC)
  • Dose optimization documentation showing improvements in dose reduction and image quality
  • Protocol reviews and adjustments with clear recommendations and follow-up actions
  • Personnel dosimetry reports for occupational dose monitoring
  • Training records to verify staff education and competency on radiation safety best practices

These reports are provided in a format that aligns with audit requirements, and we can also offer consultation and guidance during the audit process to ensure a smooth experience.

Would you like to see a sample report or discuss specific audit requirements for your facility? Contact us.

Yes, training for staff is a key component of the services we offer at West Physics. We believe that effective radiation safety and dose optimization rely not only on the right equipment and protocols but also on educating and empowering your team.

Our training services include:

  • Radiation Safety Training: Tailored sessions for radiologists, technologists, and other imaging staff, focusing on radiation protection principles, ALARA practices, and specific protocol optimization
  • Dose Management and Optimization Training: We provide education on how to monitor and adjust imaging protocols for patient safety, with a focus on achieving the right balance between image quality and dose reduction
  • Regulatory Compliance Training: Sessions to ensure staff are up-to-date on local, state, and federal radiation safety regulations and accreditation requirements
  • Occupational Safety Training: Focused on minimizing staff exposure, including proper use of dosimeters, personal protective equipment (PPE), and minimizing unnecessary fluoroscopy time

Training can be conducted on-site, virtually, or as a mix of both, depending on your facility’s needs. Ongoing support and refresher courses are available to ensure your team stays current with evolving safety practices and technologies.

Would you like to schedule a specific training session for your staff, or get more information on available training modules? Contact us.

The cost of our services at West Physics is tailored to the specific needs of your facility. We offer flexible pricing based on factors such as:

  • The size and scope of your facility (single site vs. multi-site networks)
  • The number of imaging modalities in use (CT, MRI, mammography, etc.)
  • The type and frequency of services required (one-time optimization vs. ongoing support)
  • The level of compliance and audit support needed
  • Customization of training programs and other specific needs

We provide a detailed quote after an initial consultation, where we assess your facility’s requirements, the types of imaging equipment you use, and your compliance goals.

Our goal is to offer cost-effective solutions that deliver measurable improvements in both patient safety and operational efficiency.

Would you like to schedule a consultation to receive a customized quote for your facility? Contact us.

Yes, at West Physics, we provide ongoing support after the initial implementation to ensure that your facility maintains optimal performance and continues to meet all regulatory and accreditation requirements. Our ongoing services include:

  • Routine Quality Control (QC) Testing and periodic assessments to ensure equipment remains calibrated and optimized
  • Dose Optimization Adjustments as needed to respond to new technologies, imaging protocols, or changes in clinical practices
  • Continuous Training and Education to keep staff up-to-date on best practices and regulatory changes
  • 24/7 Support for troubleshooting, answering questions, and providing expert guidance whenever needed
  • Regulatory Updates and Compliance Monitoring to ensure your facility remains aligned with evolving laws and accreditation standards
  • Annual or Semi-Annual Audits to proactively identify any potential issues and take corrective actions

Our ongoing support ensures that your facility continues to deliver high-quality, safe imaging while maintaining compliance over time.

Would you like to discuss specific support options or get a detailed breakdown of ongoing service packages? Contact us

Joint Commission Accreditation

On June 25, 2018, The Joint Commission published updated imaging standards for accredited hospitals, critical access hospitals, ambulatory care centers, and office-based surgery centers providing fluoroscopy services. Five new standards, which impact facilities performing general and interventional fluoroscopy services, took effect on January 1, 2019 in addition to two more standards that were revised on July 1, 2018, and mandate a broad range of quality and safety activities and practices. Joint Commission accredited facilities will be expected to comply with these new standards in addition to any other applicable state or federal regulations, or applicable ACR or IAC accreditation standards.

The two revised 2018 Elements of Performance (EPs) address the Environment of Care (EC) area. These are:

  • EC.02.02.01 – Organization manages risks related to hazardous materials and waste
    • EP 7. The organization minimizes risks associated with the selection and use of hazardous energy sources, including x-ray equipment. This EP now includes shielding for fluoroscopy.
    • EP 17. The results of staff dosimetry monitoring are reviewed at least quarterly by the radiation safety officer, a diagnostic medical physicist, or a health physicist. This EP now includes dosimetry from fluoroscopy services.

The five new 2019 Elements of Performance (EPs) that came into effect January 1, 2019 are:

  • EC.02.04.03 – Organization inspects, tests, and maintains medical equipment
    • EP 34. A diagnostic medical physicist conducts an annual performance evaluation of fluoroscopic imaging equipment.
  • HR.01.05.03 – Staff participate in ongoing education and training
    • EP 15. Accredited organization verifies and documents that individuals (including physicians, non-physicians, and ancillary personnel) who use fluoroscopic equipment participate in ongoing annual radiation safety education.
  • PC.01.02.15 – Organization provides for diagnostic testing
    • EP 13. The accredited organization ensures the cumulative-air kerma or kerma area product is documented in a retrievable format, or if the equipment is incapable of recording those metrics, fluoroscopy time and number of images.
  • PC.02.01.01 – Organization provides care, treatment, and services for each patient
    • EP 30. The accredited organization identifies radiation exposure and skin dose threshold levels.
  • PI.02.01.01 – Organization complies and analyzes data
    • EP 20. The accredited organization reviews and analyzes instances where the radiation exposure and skin threshold levels identified by the organization are exceeded.

Additionally, if a facility has not previously been required to appoint a Radiation Safety Officer, the following new EP in the Leadership (LD) category also applies:

  • LD.04.01.05 – Organization effectively manages its programs. services, or sites
    • EP 25. The organization designates an individual to serve as the radiation safety officer, who is responsible for making certain that radiologic services are provided in accordance with law, regulation, and organizational policy.

West Physics has unique expertise and experience to help facilities comply with ALL of these new standards and we have developed a set of services for individual facilities as well as networks to efficiently and quickly address the standards. Whether you require assistance with only those new requirements that specifically require a medical physicist, or you prefer a turn-key integrated solution (to include all required equipment testing, staff training, establishing dose thresholds, RSO services, etc.), West Physics is capable of meeting your needs.

Ensure complete success during your next Joint Commission accreditation survey by selecting a medical and health physics provider that not only has a reputation as the premier provider of medical and health physics services in the nation, but also has intimate knowledge of the new standards and how to effectively and efficiently comply with them. Our physicists look forward to helping you meet the new standards in a simple, stress-free and cost-effective manner.

Please contact us today for a no-obligation quote.

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Annual/Periodic Physics Testing

Whether to meet Joint Commission, ACR, IAC or State regulatory requirements, diagnostic imaging equipment requires periodic (in most cases annual) performance testing by a qualified physicist. West Physics provides these quality assurance services in a prompt, expert, and convenient manner. Our clients, located throughout the United States, know that they can count on our team of professionals to perform this testing expediently and to all applicable standards. Whether your needs are in MRI, CT, PET, SPECT, mammography, ultrasound, radiography, or fluoroscopy, we employ state-of-the-art test equipment and highly-trained graduate-degreed physicists to assure you total compliance and maximum value.

All of West Physics’ annual services include:

  • on-site refresher training for technologists (with ASRT Category A credits available),
  • quality control records review and consultation,
  • a turn-key Quality Control / Policies and Procedures Binder (for ACR-accredited equipment),
  • unlimited telephone consulting for as long as you remain a client, and
  • flexible scheduling options, including weekend service (subject to availability).

We pride ourselves on not only ensuring your facility’s regulatory compliance, but also on making substantive improvements to your image quality. Our physicists are trained to communicate test results clearly and understandably, and work with your service personnel to resolve problems rapidly. This is why some of the most prestigious imaging centers and networks in the nation have chosen West Physics. Let us show you the West Physics difference!

Please contact us today for a no-obligation quote.

Radiation Safety Officer (RSO) Services

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  • LUTATHERA (lutetium Lu-77) experienced radiation safety physicists available on-staff, to help you navigate the unique radiation safety and regulatory management requirements to ensure your radiation safety & compliance
  • West Physics is able to provide a full range of RSO support for medical and non-medical facilities throughout the United States
  • Our physicists currently serve as active and involved RSO’s for numerous medical and non-medical facilities utilizing radiation emitting devices or radioactive byproducts
  • All of our physicists meet the training and experience requirements implemented by the NRC and the Agreement States and includes multiple former state and federal regulators

  • We can prepare all of your Radioactive Materials “RAM” license applications, amendments and renewals, and our expertise can prevent months of delays negotiating license conditions with regulators
  • We will ensure that your RAM license does not commit your facility to any unnecessary, expensive, and time-consuming compliance activities
  • We have extensive experience with multi-state operations, SPECT and PET/CT mobile operations, and other radiation producing modalities. These modalities demand special knowledge and experience and we have it
  • Our physicists will manage the personnel dosimetry review program to ensure ALARA principles are supported to minimize personnel radiation exposures to the safest levels
  • We can act as statutory or non-statutory RSO on your RAM License
  • Our RSO Service includes 24/7/365 technical and regulatory support

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Frequently Asked Questions

The RSO is responsible for developing, implementing, and overseeing the radiation protection program to ensure safety and compliance with regulatory requirements and to facilitate the beneficial uses of radiation in medicine, industry, and academia.

Yes, most facilities that are licensed to possess and use radioactive materials or radiation-producing equipment are required by the Nuclear Regulatory Commission or equivalent Agreement States to appoint a qualified RSO.

Yes, our RSOs work collaboratively with your in-house personnel and Radiation Safety Committee, aligning with your current policies, and are skilled at recommending  procedures to improve efficiency and effectiveness of operations and to meet modern standards.

Yes, we offer on-site RSO service, remote support, or a hybrid system that is tailored to the specific needs and regulatory obligations of each facility.

An RSO should have formal structured education in Health Physics, Radiation Protection, or a closely related field, along with hands-on experience and training, in order to be effective and accepted by regulators. Larger more complex programs should hire an RSO with advanced education, training, experience, and board certification.

Audits are conducted at a frequency commensurate with the degree of risk in the program, often monthly or quarterly, depending on your license conditions, type of facility, and regulatory requirements.

West Physics RSOs will thoroughly review all auditable radiation safety records such as  training, dosimetry, inventory and leak tests, equipment QC testing, etc. They also conduct a radiological survey and provide QC testing of instruments and devices. The objective is to ensure 100% compliance for your next regulatory inspection.

Yes, we handle all licensing actions including applications, amendments, and renewals to ensure timely submissions and full compliance.

We will help you implement corrective and preventative actions quickly and effectively. We can provide support during inspections and assist with regulatory communications.

Yes, we offer customized function-specific training classes online or in-person for staff using or working near radiation sources. We offer modular training programs for radiology, oncology, nuclear medicine, and ancillary staff—customized to your equipment, workflows, and state-specific regulations.

ALARA stands for “As Low As Reasonably Achievable.” It is a radiation protection philosophy that ensures occupational radiation exposure to workers is reasonably low for the job being performed, using engineering and administrative controls. We also help manage exposure through procedural guidance, monitoring, and staff education.

We implement best-in-class radiation safety programs, shielding evaluations, device calibrations, and ALARA strategies to ensure radiation exposure for both staff and patients is minimized while obtaining optimal images and outcomes.

The expert eyes of an outsourced RSO professional ensures continuous compliance with regulatory expectations, clean and organized documentation and records, and real-time support during inspections, reducing risk and burden on your internal teams.

Outsourcing eliminates the need for full-time staffing, training, and certifications, while ensuring expert oversight and rapid response to regulatory updates or incidents—ultimately saving on overhead and potential fines.

We deliver clear, actionable reports on audits, dose trends, compliance metrics, and risk mitigation strategies—keeping leadership fully informed and ready for any regulatory inspection.

Our RSOs are highly experienced with a wide range of medical imaging systems and therapeutic devices, ensuring tailored safety protocols and compliance strategies for each modality.

Our RSO team will respond to calls, emails, and texts as soon as possible. We are not restricted by weekends, holidays, and normal working hours as radiation incidents can happen anytime.  

Yes, each facility is assigned a dedicated RSO who understands your operations and acts as your direct resource for all radiation safety matters. We also have a back-up Assistant RSO trained and ready to serve which ensures coverage during times of vacation, conferences, illness etc.

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