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Our address and telephone numbers are:

West Physics
3825 Paces Walk SE
Suite 250
Atlanta, GA 30339

770-435-9186 • 1-866-275-9378 • FAX 770-599-2333

Office Hours: West Physics maintains liberal office hours for the convenience of our customers nationwide.

Monday-Friday:

9AM – 8PM Eastern Time
8AM – 7PM Central Time
7AM – 6PM Mountain Time
6AM – 5PM Pacific Time

Closed Weekends & U.S. National Holidays

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News & Events

Joint Commission Accreditation

On June 25, 2018, The Joint Commission published updated imaging standards for accredited hospitals, critical access hospitals, ambulatory care centers, and office-based surgery centers providing fluoroscopy services. Five new standards, which impact facilities performing general and interventional fluoroscopy services, took effect on January 1, 2019 in addition to two more standards that were revised on July 1, 2018, and mandate a broad range of quality and safety activities and practices. Joint Commission accredited facilities will be expected to comply with these new standards in addition to any other applicable state or federal regulations, or applicable ACR or IAC accreditation standards.

The two revised 2018 Elements of Performance (EPs) address the Environment of Care (EC) area. These are:

  • EC.02.02.01 – Organization manages risks related to hazardous materials and waste
    • EP 7. The organization minimizes risks associated with the selection and use of hazardous energy sources, including x-ray equipment. This EP now includes shielding for fluoroscopy.
    • EP 17. The results of staff dosimetry monitoring are reviewed at least quarterly by the radiation safety officer, a diagnostic medical physicist, or a health physicist. This EP now includes dosimetry from fluoroscopy services.

The five new 2019 Elements of Performance (EPs) that came into effect January 1, 2019 are:

  • EC.02.04.03 – Organization inspects, tests, and maintains medical equipment
    • EP 34. A diagnostic medical physicist conducts an annual performance evaluation of fluoroscopic imaging equipment.
  • HR.01.05.03 – Staff participate in ongoing education and training
    • EP 15. Accredited organization verifies and documents that individuals (including physicians, non-physicians, and ancillary personnel) who use fluoroscopic equipment participate in ongoing annual radiation safety education.
  • PC.01.02.15 – Organization provides for diagnostic testing
    • EP 13. The accredited organization ensures the cumulative-air kerma or kerma area product is documented in a retrievable format, or if the equipment is incapable of recording those metrics, fluoroscopy time and number of images.
  • PC.02.01.01 – Organization provides care, treatment, and services for each patient
    • EP 30. The accredited organization identifies radiation exposure and skin dose threshold levels.
  • PI.02.01.01 – Organization complies and analyzes data
    • EP 20. The accredited organization reviews and analyzes instances where the radiation exposure and skin threshold levels identified by the organization are exceeded.

Additionally, if a facility has not previously been required to appoint a Radiation Safety Officer, the following new EP in the Leadership (LD) category also applies:

  • LD.04.01.05 – Organization effectively manages its programs. services, or sites
    • EP 25. The organization designates an individual to serve as the radiation safety officer, who is responsible for making certain that radiologic services are provided in accordance with law, regulation, and organizational policy.

West Physics has unique expertise and experience to help facilities comply with ALL of these new standards and we have developed a set of services for individual facilities as well as networks to efficiently and quickly address the standards. Whether you require assistance with only those new requirements that specifically require a medical physicist, or you prefer a turn-key integrated solution (to include all required equipment testing, staff training, establishing dose thresholds, RSO services, etc.), West Physics is capable of meeting your needs.

Ensure complete success during your next Joint Commission accreditation survey by selecting a medical and health physics provider that not only has a reputation as the premier provider of medical and health physics services in the nation, but also has intimate knowledge of the new standards and how to effectively and efficiently comply with them. Our physicists look forward to helping you meet the new standards in a simple, stress-free and cost-effective manner.

Please contact us today for a no-obligation quote.

« Click Here for 2015 Standards

Annual/Periodic Physics Testing

Whether to meet Joint Commission, ACR, IAC or State regulatory requirements, diagnostic imaging equipment requires periodic (in most cases annual) performance testing by a qualified physicist. West Physics provides these quality assurance services in a prompt, expert, and convenient manner. Our clients, located throughout the United States, know that they can count on our team of professionals to perform this testing expediently and to all applicable standards. Whether your needs are in MRI, CT, PET, SPECT, mammography, ultrasound, radiography, or fluoroscopy, we employ state-of-the-art test equipment and highly-trained graduate-degreed physicists to assure you total compliance and maximum value.

All of West Physics’ annual services include:

  • on-site refresher training for technologists (with ASRT Category A credits available),
  • quality control records review and consultation,
  • a turn-key Quality Control / Policies and Procedures Binder (for ACR-accredited equipment),
  • unlimited telephone consulting for as long as you remain a client, and
  • flexible scheduling options, including weekend service (subject to availability).

We pride ourselves on not only ensuring your facility’s regulatory compliance, but also on making substantive improvements to your image quality. Our physicists are trained to communicate test results clearly and understandably, and work with your service personnel to resolve problems rapidly. This is why some of the most prestigious imaging centers and networks in the nation have chosen West Physics. Let us show you the West Physics difference!

Please contact us today for a no-obligation quote.

Radiation Safety Officer (RSO) Services

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  • LUTATHERA (lutetium Lu-77) experienced radiation safety physicists available on-staff, to help you navigate the unique radiation safety and regulatory management requirements to ensure your radiation safety & compliance
  • West Physics is able to provide a full range of RSO support for medical and non-medical facilities throughout the United States
  • Our physicists currently serve as active and involved RSO’s for numerous medical and non-medical facilities utilizing radiation emitting devices or radioactive byproducts
  • All of our physicists meet the training and experience requirements implemented by the NRC and the Agreement States and includes multiple former state and federal regulators

  • We can prepare all of your Radioactive Materials “RAM” license applications, amendments and renewals, and our expertise can prevent months of delays negotiating license conditions with regulators
  • We will ensure that your RAM license does not commit your facility to any unnecessary, expensive, and time-consuming compliance activities
  • We have extensive experience with multi-state operations, SPECT and PET/CT mobile operations, and other radiation producing modalities. These modalities demand special knowledge and experience and we have it
  • Our physicists will manage the personnel dosimetry review program to ensure ALARA principles are supported to minimize personnel radiation exposures to the safest levels
  • We can act as statutory or non-statutory RSO on your RAM License
  • Our RSO Service includes 24/7/365 technical and regulatory support

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Frequently Asked Questions

The RSO is responsible for developing, implementing, and overseeing the radiation protection program to ensure safety and compliance with regulatory requirements and to facilitate the beneficial uses of radiation in medicine, industry, and academia.

Yes, most facilities that are licensed to possess and use radioactive materials or radiation-producing equipment are required by the Nuclear Regulatory Commission or equivalent Agreement States to appoint a qualified RSO.

Yes, our RSOs work collaboratively with your in-house personnel and Radiation Safety Committee, aligning with your current policies, and are skilled at recommending  procedures to improve efficiency and effectiveness of operations and to meet modern standards.

Yes, we offer on-site RSO service, remote support, or a hybrid system that is tailored to the specific needs and regulatory obligations of each facility.

An RSO should have formal structured education in Health Physics, Radiation Protection, or a closely related field, along with hands-on experience and training, in order to be effective and accepted by regulators. Larger more complex programs should hire an RSO with advanced education, training, experience, and board certification.

Audits are conducted at a frequency commensurate with the degree of risk in the program, often monthly or quarterly, depending on your license conditions, type of facility, and regulatory requirements.

West Physics RSOs will thoroughly review all auditable radiation safety records such as  training, dosimetry, inventory and leak tests, equipment QC testing, etc. They also conduct a radiological survey and provide QC testing of instruments and devices. The objective is to ensure 100% compliance for your next regulatory inspection.

Yes, we handle all licensing actions including applications, amendments, and renewals to ensure timely submissions and full compliance.

We will help you implement corrective and preventative actions quickly and effectively. We can provide support during inspections and assist with regulatory communications.

Yes, we offer customized function-specific training classes online or in-person for staff using or working near radiation sources. We offer modular training programs for radiology, oncology, nuclear medicine, and ancillary staff—customized to your equipment, workflows, and state-specific regulations.

ALARA stands for “As Low As Reasonably Achievable.” It is a radiation protection philosophy that ensures occupational radiation exposure to workers is reasonably low for the job being performed, using engineering and administrative controls. We also help manage exposure through procedural guidance, monitoring, and staff education.

We implement best-in-class radiation safety programs, shielding evaluations, device calibrations, and ALARA strategies to ensure radiation exposure for both staff and patients is minimized while obtaining optimal images and outcomes.

The expert eyes of an outsourced RSO professional ensures continuous compliance with regulatory expectations, clean and organized documentation and records, and real-time support during inspections, reducing risk and burden on your internal teams.

Outsourcing eliminates the need for full-time staffing, training, and certifications, while ensuring expert oversight and rapid response to regulatory updates or incidents—ultimately saving on overhead and potential fines.

We deliver clear, actionable reports on audits, dose trends, compliance metrics, and risk mitigation strategies—keeping leadership fully informed and ready for any regulatory inspection.

Our RSOs are highly experienced with a wide range of medical imaging systems and therapeutic devices, ensuring tailored safety protocols and compliance strategies for each modality.

Our RSO team will respond to calls, emails, and texts as soon as possible. We are not restricted by weekends, holidays, and normal working hours as radiation incidents can happen anytime.  

Yes, each facility is assigned a dedicated RSO who understands your operations and acts as your direct resource for all radiation safety matters. We also have a back-up Assistant RSO trained and ready to serve which ensures coverage during times of vacation, conferences, illness etc.

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Auditing & Regulatory Consulting

West Physics offers a full range of professional regulatory consulting services to represent clients in a wide range of situations. From serving as Radiation Safety Officers (RSO) for hospitals and clinics, to assisting health care facilities with obtaining or amending federal or state radioactive materials (RAM) licenses, West Physics has the depth of experience few if any firms can offer. Among our regulatory services are the following:

  • RAM License Application and Amendment Preparation
  • RSO services for nuclear medicine and all other types of RAM holders
  • Representation of licensees before enforcement proceedings
  • Nuclear medicine program startup and change consulting
  • Nuclear medicine program quarterly audits
  • Design of dosimetry monitoring programs
  • Provision of standards-compliant Policies and Procedures

All of our regulatory consulting services are provided by a world-class staff of experts who have expertise and experience with a multitude of program types and scenarios. In particular, the staff is intimately familiar with the unique needs of emerging modalities such as positron emission tomography (PET). West Physics’ President & Chief Medical Physicist, Dr. Geoffrey West, has special expertise in the regulatory consulting arena due to his status as a former nuclear materials inspector for the U.S. Nuclear Regulatory Commission, as well as to his possession of board certifications in both health physics and medical physics. West Physics has provided highly successful RSO services for a number of large-scale RAM operations and our staff specializes in unique situations and complex needs.

Please contact us today to discuss your specific needs.

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