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Our address and telephone numbers are:

West Physics
3825 Paces Walk SE
Suite 250
Atlanta, GA 30339

770-435-9186 • 1-866-275-9378 • FAX 770-599-2333

Office Hours: West Physics maintains liberal office hours for the convenience of our customers nationwide.

Monday-Friday:

9AM – 8PM Eastern Time
8AM – 7PM Central Time
7AM – 6PM Mountain Time
6AM – 5PM Pacific Time

Closed Weekends & U.S. National Holidays

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MRI Accreditation

Here are some of the advantages of using West Physics for your ACR MRI physics services:

Survey reports are clear, concise, and timely. They give you the image quality information you need in a very readable format and keep the technical language in a separate section designed especially for your service personnel.
Our physicists are hand-picked for their abilities to interact effectively with you and your staff and to communicate findings and issues with service personnel in a clear and professional manner.
We maintain excellent high-level relationships with all of the major equipment manufacturers. That means that when you have a problem with your equipment that isn’t getting fixed, we can intercede and act as your advocate. Many of our clients were getting the run-around on artifacts or other issues before West Physics came in. Not anymore.
We offer unparalleled flexibility in scheduling, billing, and all other areas of the administrative and logistical process. Need a Saturday appointment to accommodate high volumes? We will work with you to make it happen.

Our ACR MRI Service Packages contain the following features:

Accreditation Assistance-

Phantom Scanning – we do your phantom scanning for you and evaluate the results immediately to determine whether the unit will pass. If not, we work with your service engineer to get things fixed and then perform a re-test.
Clinical Image Review – we can provide assistance with clinical image scanning, advise your staff on protocol changes or enhancements, and evaluate the images for their ability to pass the ACR review process.
General Administrative Support – we will walk you through the ACR process from start to finish and can answer all of your questions about how long the process will take, how much it will cost, and how you can maximize your chances of passing.
Staff Training and QC Setup – when we come out to perform your accreditation or re-accreditation, we provide complete technologist training, with full Category A continuing education credits. We also start up your ACR-compliant quality assurance program for the required ongoing QC. West Physics provides all of the written materials you will need, including a complete ACR-compliant Policies and Procedures/QC Binder. We provide a complete turn-key ACR solution.

We also provide the required ongoing physics support to KEEP your facility accredited:

Annual Physics Testing-

As part of our MRI service offerings, we provide the required annual ACR physics testing delineated in the ACR MRI Quality Control Manual. This service includes all required ACR physics tests, on-site refresher training (if desired), annual quality control record audit, a turn-key Quality Control / Policies and Procedures Binder, and unlimited telephone consulting for as long as you remain a client. We offer flexible scheduling options, including weekend service at no additional charge (subject to availability).

In addition, during your annual survey, our physicist will be pleased to “top off” your ACR MRI Phantom to remove the air bubbles that form over time and make QC more difficult. This complimentary service will save your facility over $200 versus sending the phantom back to the manufacturer for filling.

Quarterly QC Reviews-

In addition to the required annual ACR physics services, we also recommend to our clients that they consider offsite quarterly physics reviews. These consist of an off-site review of records where your staff would fax or mail photocopies of the last quarter’s weekly QC records and our personnel review and sign those records. This records review ensures that negative trends are spotted early and that testing (and record-keeping) is being done correctly. This review also gives your QC radiologist, who is required to review your quality control records quarterly, peace-of-mind that everything is in order.

Please contact us today for a no-obligation quote.

Testimonials

Thanks again for the GREAT service provided with our multi-state outpatient imaging centers. Your help in keeping up with the ever changing regulatory environment throughout the accreditation process has made my job so much easier. It is nice to be able to direct my efforts into other important company initiatives while West Physics handles the dirty work. Your team has been helpful in providing information when needed and serve as a great asset in keeping our centers accredited and operating within the rules. Thank you for all your help. — Dan Balentine Chief Operating Officer American Health Imaging, Inc. Atlanta, Georgia

We have been using West Physics since 2013 for our ACR accreditation and state testing requirements with MRI, CT, X-ray, Ultrasound, and mammography and have been very pleased with their ability to support our needs. The physicists are knowledgeable and always interact well with the staff at our imaging centers. Their response time for retesting mammography units when a tube or detector has been replaced on short notice has always been prompt to minimize our downtime. Our staff enjoys working with this vendor! — Siobhain Sullivan, MBA, RT(R)(CT)(MR) Associate Director of Imaging Services Rhode Island Medical Imaging, Inc. East Providence, Rhode Island

West Physics replaced our dedicated in-house staff physicist that retired in 2013 and has been able to meet our expectations for all of our equipment testing and RSO needs since taking over. The West Physics staff has been very responsive and flexible with all my department staff when they need to speak promptly with a physicist regarding their equipment or radiation safety issues. I would recommend them to any hospital that is looking for a full service medical and health physics provider. — Judy Canal, M.S. Director of Imaging Services Lowell General Hospital Lowell, Massachusetts

"Thank-You. It has been a true pleasure working with your company and the physicists. The turnaround time for the reports is phenomenal. The physicists did an excellent job, so self-sufficient." — Dorothy Meduna Director of Radiology CHI St. Joseph's Health Dickinson, North Dakota

"Just want to let you know I got word today that we passed, maybe you already know. I would like to thank you and Zach and anyone else who helped this along. We have used West Physics for if not 12 years, then 10 and this is why. I feel you guys did an excellent job and would still recommend you to anyone, hands down. All your time and efforts need to be recognized, so again thank you." — Tim Hof Chief MRI Technologist Cookeville Regional Medical Center Cookeville, Tennessee

"This was our first experience with the ACR accreditation process and we had already been notified that we had not passed our SPECT QC performance criteria using a different Physicist Group. Our MRI department recommended West Physics, and I couldn't have been happier. From the moment I called, the Staff at West Physics were friendly and professional, and completely understood my concerns and time constraints that I was facing to re-submit my data. When the physicist came to my facility, he was friendly, thorough and professional, and his knowledge of my camera was unsurpassed. I was extremely pleased with West Physics, and I appreciate all their help with our facility passing the ACR! We will always be using West Physics for all of our ACR Accreditation needs in the future." — Anthony Feigum, B.S.R.T., CNMT Chief Nuclear Medicine Technologist CDI – Alexandria Alexandria, Minnesota

"I’ve known Geoff West personally for several years. His company provides a quality service at a fair price. If you are going to make the effort for ACR site accreditation, then physics support is a must. I highly recommend West Physics." — Wm. Faulkner, B.S.,R.T.(R)(MR)(CT), FSMRT William Faulkner & Associates, L.L.C. Chattanooga, Tennessee

"West Physics Consulting has been providing our Physicist Services since January 2007. As an outpatient PET/CT Imaging Center we require standard services (quarterly audits) as well as assistance obtaining ACR accreditation. The services that they have provided for our facility are excellent; I appreciate their attention to detail as well as personal service. I fully trust the competence and expertise of West Physics. It has been my privilege to work with the staff of West Physics." — Sheryl Wilhite, CNMT, RSO Chief PET Technologist Decatur PET Imaging Decatur, Georgia

"Having to go through accreditation on 3 brand new modalities seemed to be a messy and stressful process. I was wrong! West Physics made the process so easy and manageable that I will never stress out about it again. It was so wonderful to be able to complete the surveys on a weekend with little downtime and to have such a highly qualified cross trained physicist to be able to handle not only CT and MRI, but PET as well. I have recommended West Physics to other centers we work with and know without a doubt that they are the gold standard in Physics Services and Testing." — Robert Moya, R.T.(R) Chief Technologist Via Radiology Seattle, Washington

“I've been throwing your name out there a lot lately. I've been dealing with quite a few physicists that have not done MR testing before. When a site calls for their yearly testing I usually just tell them to call you since we have a high level of confidence in your ability and your familiarity with our product. Keep up the good work!” — Senior Applications Specialist for a major MRI vendor

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MRI Accreditation

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